Frequently Asked Questions (FAQ)

What makes My Christmas Light Pro different?

Our mission is to make you happy. We are continually improving every aspect of our business so you can be happy with how your home or business looks and feels each holiday season. To outshine our competitors, take every step to make sure you shine. We’re committed to that.

Are you insured?

Safety and liability is important. Yes, we are fully insured for your and our security and safety.

When do you start installing lights and when do you take them down?

Typically, we start installing lights in mid September and continue installing through the week of Christmas. If you decide to have your lights installed in September or October, we suggest leaving them off until you are ready to light them up. If you have greenery such as garland and/or wreaths, we will come back in November to install these items. Normally, we start taking down lights shortly after New Year’s Day. If you have a personal preference to have them up longer, we honor that through the end of January.

If I want my lights up around the time of Thanksgiving, when should I schedule an estimate?

The weeks surrounding Thanksgiving are our most requested time of year. For holiday lighting, we perform estimates throughout the entire year and we suggest you schedule an appointment for an estimate by September.

I have my own lights, will you install them?

No. To avoid quality or safety concerns, we will not install lights a homeowner already owns. With our Christmas Lighting and Christmas Lights installation service, we will provide you with quality, commercial-grade LED lights that are designed to operate safely and efficiently for years.  Also, as part of our service, using our lights, we also provide ongoing maintenance; so if a bulb or anything goes out throughout the season, just let us know and we’ll get it fixed up for you!